This often happened after you upgrade your system from Windows 7, 8 to Windows 10 or you plug a new external device on Windows 10. Many devices can be called as an unknown device if Windows 10 cannot recognize it and cannot install a driver for the device, such as a graphic card, audio card, touchpad, mouse, keyboard, Bluetooth devices, USB devices etc. Unknown device means a device cannot be recognized by Windows 10, show it renamed as an unknown device in device manager. In short, this unknown device Windows 10 issue comes up due to mainly two aspects, the one is that Windows 10 can’t detect the hardware, not to mention to find the driver for the device, and the other one lies in that the device driver is incompatible with Windows 10. Browse to the /support website and enter your Dell Service Tag and view our offers.How to Fix Unknown Device Problem on Windows 10? Unknown Device Issue Overview:Īs long as there is a device not working on Windows 10, not recognized or incompatible, you may notice this device displays as unknown device with a yellow exclamation in Windows 10 Device Manager.įor instance, after you plugged in the USB device, your USB mouse or keyboard doesn’t work at all and when you check it in Device Manager, there are one or more unknown devices showing under Other devices branch in Device Manager. If you did not find a device driver in Microsoft Update Catalog, you can search for the Device ID to find the drivers through any search engine. You can also use the hardware ID for a device to find drivers for that device by searching the Microsoft Update Catalog. The hardware ID is available for devices in which drivers were already installed, for unknown devices and not recognized devices. The Device ID is indicated by the four characters after DEV_. The Vendor ID is indicated by the four characters after VEN_. The hardware manufacturer in this example is Realtek, which is identified by VEN_10EC.Ī hardware ID is typically in the form of \
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